CRM

AI is quietly rewiring US auto retail as hyper-personalised buying may decide...

New study finds dealerships shifting from experimental AI tools to embedded revenue-critical systems. Ahead of a future that is immensely inclined towards faster operation cycles and output generation, the success of...

GEO Shopping Consumer Survey reveals how AI is reshaping the shopping...

Bazaarvoice research finds 66% of shoppers now use AI for product discovery but 92% say reviews and real customer photos are still essential before buying. Bazaarvoice has released findings from its GEO Shopping...

DHL Supply Chain and Robust.AI launch five-year alliance to scale...

DHL Supply Chain has entered into a a five-year strategic alliance with Robust.AI to accelerate the next generation of logistics automation in Mexico. Following successful deployments in North America, DHL will introduce...

Key retail movements set to shape the market in 2026

Data-driven decision-making, Artificial Intelligence and operational flexibility are emerging as decisive factors for retailers aiming to stay competitive in an increasingly demanding market, says Jean Carlo Bob,...

Rich messaging channels emerge as solution to £27 billion burden of returns ...

While UK retailers celebrated a festive spending spree in December, January ushers in a different, more costly reality – the burden of returns. Global cloud communications platform, Infobip, highlights Rich...

inDrive launches grocery delivery with Krave Mart in Pakistan

inDrive has expanded its footprint in Pakistan with the launch of inDrive.Groceries in partnership with dark store operator Krave Mart. The service lets users order daily essentials directly through the inDrive app,...

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