CRM

In today’s digital world, with a variety of choices at our fingertips, customer retention can be difficult. What makes a customer stay loyal to a brand? It will be different things for different customers – fast del...

We live in a world which is very data driven and AI has accelerated the need to be data driven. Al-Futtaim’s vision is to be a data driven intelligent organisation, and the UAE based business conglomerate has i...

International fashion brand selects DXC to leverage data-driven insights to personalise the shopping experience. DXC Technology has been selected by Parfois Group, a leading Portuguese fashion brand, to improve and...

parcelLab, a premier global provider of post-purchase experience software, has announced the launch of parcelLab Returns Forecast AI. The new tool leverages AI to estimate inbound parcels for retailer warehouses,...

Zebra Technologies Corporation, a leading digital solution provider enabling businesses to intelligently connect data, assets and people, has announced the findings of its 16th Annual Global Shopper Study which...

Less than a third (32%) of retail marketers are currently measuring the profitability of their digital marketing efforts, despite eight in ten (80%) stating the metric is an important KPI for them. This is risking the...