As e-commerce continues to grow in markets such as Colombia, many retailers are beginning to face the effects of bot-saturated architectures and disconnected platforms, driving new bets on intelligent orchestration...
AI is being used more and more in customer service in the retail world, and it is not always well received. While shoppers are open to the use of AI, they can lack trust in the technology and question where their data...
New research from Rithum shows younger consumers in UK and US are increasingly comfortable making purchasing decisions based solely on AI recommendations, highlighting a major shift in trust across the online shopping...
