AI

The Perfume Shop has been shortlisted for the Data and AI Partnership of the Year award at the prestigious DataIQ Awards 2026, recognising the organisation’s approach to transforming business operations through...

Consumers today will often consult an AI assistant when considering which products to buy. Cathal McCarthy, Chief Strategy Officer at Kore.ai, discusses how AI assistants like ChatGPT and Microsoft Copilot are...

CaratIQ, an AI operating system built for jewellery stores, now has an exclusive partnership with Nationwide, one of Australasia’s leading jewellery buying groups – representing more than 400 jewellery stores. U...

AI-powered customer service enabled seamless customer experiences during peak seasons. Global AI-first cloud communications platform Infobip has partnered with Floward, the leading online flower and gifting company in...

Philip Hall, Managing Director Europe, Rithum, on why clean, machine-readable product data is the foundation for AI-driven demand forecasting, hyper-local demand sensing and stronger retail performance. For years,...

ACI Worldwide has released new research revealing a significant trust gap between artificial intelligence and human decision-makers, highlighting a key barrier to the widespread adoption of AI shopping agents. A...