AI

Over a third of APAC consumers use AI to shop, Adyen’s research shows

Adyen, a global financial technology platform of choice for leading businesses, published its 2025 Annual Retail Report which highlights a rising momentum in AI adoption across APAC’s retail landscape. A poll of 4...

Zalando explores digital twins

Inspiration is shaping how people shop — especially Gen Z, who expect a seamless, personal and visually rich experience. Trends can emerge overnight and the ability to respond with high-quality, relevant content is b...

Cybersecurity crisis: Retailers’ response during and after an attack

Dave McGrail, Head of Business Consultancy at Xalient, and Chris Woods, Founder and CEO at CyberQ Group, explore how retailers in the UK should react when facing a cybersecurity incident, both during the immediate...

How intent detection AI rescues businesses from customer churn

In today’s digital world, with a variety of choices at our fingertips, customer retention can be difficult. What makes a customer stay loyal to a brand? It will be different things for different customers – fast del...

Boosting customer loyalty through AI

We live in a world which is very data driven and AI has accelerated the need to be data driven. Al-Futtaim’s vision is to be a data driven intelligent organisation, and the UAE based business conglomerate has i...

Osmo launches Generation, world’s first AI-powered fragrance house

Osmo, the first company to digitize scent, has launched Generation, a groundbreaking fragrance house powered by olfactory intelligence (OI) – a technology that turns data into scent.  Through OI, Generation...

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