Insights

As customer journeys become shorter, more fragmented and increasingly mobile-first, brands are rethinking how they support purchase decisions online. Jonathan Keighley, Chief Revenue Officer at SaleCycle, explores why...

Chargebacks911, a global leader in dispute resolution and chargeback prevention, is warning that the rapid growth of agentic commerce is creating a significant and largely overlooked risk for merchants: legitimate...

Retail is entering a ‘confidence economy’, where reducing uncertainty – not just friction – is key to conversion. Jonathan Keighley, Chief Revenue Officer, SaleCycle, explores why building trust throughout the custome...

With pressure mounting on data centres to cut carbon emissions and optimise power use effectively, businesses must adopt innovative solutions without compromising performance. Antti Kokkonen, Director of Energy at...

Retailers have prioritised personalisation for years, yet many still struggle to deliver the relevant, real-time experiences customers expect. Matthew Biboud-Lubeck, General Manager EMEA at Amperity, explores why...

Leading Resolutions supported Leyland through a complex ERP transformation, combining change management, system upgrades and training to ensure long-term scalability and efficiency. The project demonstrates how a...