Automation

Hodny Benazzi, General Manager UK at CM.com, examines why always-on availability has become the truest test of customer centricity in modern retail and how AI, automation and unified service models are reshaping...

With more than 13,500 UK retail stores shutting their doors in 2024, traditional retail is at a turning point. Mark Duckworth, Country Manager UK and Ireland at SOLUM, argues that survival depends on integrating...

United States  McLane Company, one of the nation’s largest US distributors and an industry-leading partner to the biggest retail and restaurant brands, , has opened a new tech hub in Austin, Texas, to accelerate its...

Retailers are constantly looking for ways to reduce losses, prevent fraud and optimise operations. Yet in the rush to adopt new technologies, some companies risk alienating the very customers they aim to serve. The...

Retail media has evolved from an emerging trend into one of the fastest-growing forces in digital advertising. Evgenii Pavlov, General Manager at Yango Ads MEA, explores how retailers are transforming their platforms...

With the global AI retail market expected to grow from US$7.3 billion in 2023 to over US$51 billion by 2030, fashion brands need the right technologies to remain visible and competitive. New Generation (New Gen), a...