The Entertainer, one of the UK’s leading independent toy retailers, has appointed THG Commerce, part of THG Ingenuity, as its new digital commerce partner, accelerating its transformation and opening up new ways for c...
Academy Sports + Outdoors, a leading full-line sporting goods and outdoor recreation retailer, has launched Academy Retail Media (ARM) as the next evolution of its omnichannel growth and customer strategy. ARM brings...
AI is being used more and more in customer service in the retail world, and it is not always well received. While shoppers are open to the use of AI, they can lack trust in the technology and question where their data...
