Automation

Blue Yonder transforms retail supply chains with new AI-driven innovations...

Retailers are under increasing pressure from complex, fragmented supply chains and rising customer expectations. Blue Yonder’s latest AI-driven planning and execution innovations aim to improve agility, optimise o...

Why 24/7 customer support is now retail’s real competitive edge

Hodny Benazzi, General Manager UK at CM.com, examines why always-on availability has become the truest test of customer centricity in modern retail and how AI, automation and unified service models are reshaping...

How AI-driven retail is transforming the in-store experience through ESLs

With more than 13,500 UK retail stores shutting their doors in 2024, traditional retail is at a turning point. Mark Duckworth, Country Manager UK and Ireland at SOLUM, argues that survival depends on integrating...

Project Round-up: News from around our regions

United States  McLane Company, one of the nation’s largest US distributors and an industry-leading partner to the biggest retail and restaurant brands, , has opened a new tech hub in Austin, Texas, to accelerate its...

Facial recognition in retail: Innovation or invasion? 

Retailers are constantly looking for ways to reduce losses, prevent fraud and optimise operations. Yet in the rush to adopt new technologies, some companies risk alienating the very customers they aim to serve. The...

Deсoding the next big thing in digital advertising

Retail media has evolved from an emerging trend into one of the fastest-growing forces in digital advertising. Evgenii Pavlov, General Manager at Yango Ads MEA, explores how retailers are transforming their platforms...

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